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Note: All cancellations must be done within 24 hours. We offer 15 minute grace period if you’re running behind for your appointment. If you can not arrive within the 15 minute grace period your appointment will be cancelled and considered a “No Call No Show”. By Booking your appointment online you are agreeing that any cancellation after the 24 hour mark will be charged 25% of your total service. If your appointment is considered a “No Call No Show” and we do not hear from you, your next appointment with us will be subject to a cancellation fee of 50% of your scheduled service. The reason we do this is because people walk into the salon or call asking to book an appointment and we tell them we are not available for that time. When you do not call ahead to let us know you’re not going to make it, we unfortunately aren’t able to give that spot to someone else who may need it. We hope you can understand.